What is the Difference Between Lead and Opportunity?

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The difference between a lead and an opportunity lies in their respective stages within the sales process and their qualification status.

Lead:

  • A lead is an unqualified individual or business that has shown interest in a product or service but has not yet been assessed for their potential to complete a purchase or sale.
  • Leads are typically at the top of the sales funnel and have not been evaluated for their specific needs, budget, or decision-making authority.
  • Leads can be generated through various marketing activities, such as downloading a piece of content or being contacted by a sales representative.

Opportunity:

  • An opportunity is a qualified lead with a high chance of closing.
  • Opportunities represent leads that have gone through a series of qualification stages and have been assessed as having the potential to complete a purchase or sale.
  • Opportunity stages track the likelihood of conversion and are used to forecast potential sales.
  • In Salesforce, a lead can be converted into an opportunity, representing a likely sale.

In summary, a lead is an unqualified prospect with potential interest in a product or service, while an opportunity is a qualified lead with a high chance of closing. Understanding the difference between leads and opportunities is crucial for effectively managing the sales process and forecasting sales accurately.

Comparative Table: Lead and Opportunity

Here is a table comparing the differences between leads and opportunities:

Property Lead Opportunity
Definition A lead is a prospect or requester who has expressed an interest in your products and/or services. An opportunity represents a qualified lead your sales team has engaged with and developed into a potential sales deal.
Salesforce CRM Leads are created by identifying a customer and getting in touch with a Salesforce CRM. Opportunities are leads that have been vetted, whose needs have been identified, and whose budgets have been confirmed.
Conversion Leads are converted into opportunities when they meet specific criteria.
Information Leads contain general information such as when the lead was created, last modified, the lead source, and who within Salesforce owns the lead. Opportunity records in Salesforce contain more detailed information, such as the account name, opportunity name, stage, amount, and close date.
Stage in Sales Process Leads are potential customers who have expressed interest in your product or service and are at the beginning of the sales process. Opportunities are further down the sales funnel and more likely to result in a closed deal.

In summary, leads are potential customers who have shown interest in your products or services, while opportunities are qualified leads that have been engaged with and developed into potential sales deals by your sales team.